PRODUCT RANGE
Between the first half of 2010 and 2013, the older analog television broadcasts are being switched off in Australia. Different regions will have their analog signals switched off at different stages during this time.
[ For more details on this Australian Government initiative, see www.digitalready.gov.au ]
With the switching off of analog broadcasts, there will likely be new digital channels commencing broadcast. Whenever any new digital channel is introduced by the TV Stations, you will need to re-tune your TV or your Set Top Box in order to watch them. Re-tuning will also remove from your channel list any analog channels that have ceased broadcast.
Note: Re-tuning will first empty the channel memory from your TV / Set Top Box, and then search for all the channels that are currently available (both new and existing) via your antenna.
RE-TUNING YOUR TV / SET TOP BOX
- If there is a new channel being broadcast that you are not receiving, please first refer to the User Manual that came with your TV / Set Top Box; look for instructions for ‘Channel Search’ or ‘Auto Tune’ or similar. This will step you through re-tuning your particular device.
- If you do not have the user manual for your TV / Set Top Box, follow the general steps below for re-tuning.
- If, after following the steps below, you are still not receiving the desired channel or are experiencing any other problems with your device (if supplied by Yale Prima), please contact Customer Support on:
Basic steps for Re-tuning (if you do not have the user manual):
Scenario 1: If you have a TV with in-built digital tuner |
- Turn on your TV (make sure an antenna is connected to it)
- Press the MENU (or similar) button on the TV’s remote control, to bring up the TV’s on-screen menu
- Using your TV remote control’s ‘direction arrow’ buttons, navigate to a menu item named one of the following (or similar):
Auto Search / Auto Tune / Channel Search / Auto Channel Search
- Press OK or ENTER on the remote control; the TV should now start searching for available channels; wait for this process to finish
- Once automatic channel tuning has completed, you should now be able to watch all Digital TV channels available in your area[*,%]
- You can now watch channels as usual, scrolling through with the CH+ / CH- buttons, or by pressing the channel number directly[#]
Scenario 2: If you have a Set Top Box |
- Turn on your TV
- Turn on your Set Top Box (make sure an antenna is connected to it, and the Set Top Box is connected via AV cable or similar to the TV)
- Set the TV’s input source to the connection that the Set Top Box is on
- Press the MENU (or similar) button on the Set Top Box’s remote control, to bring up the Set Top Box’s menu on the TV screen
- Using your Set Top Box remote control’s ‘direction arrow’ buttons, navigate to a menu item named one of the following (or similar):
Auto Search / Auto Tune / Channel Search / Auto Channel Search
- Press OK or ENTER on the remote control; the Set Top Box should now start searching for available channels; wait for this process to finish
- Once automatic channel tuning has completed, you should now be able to watch all Digital TV channels available in your area[*,%]
- You can now watch channels as usual, scrolling through with the CH+ / CH- buttons, or by pressing the channel number directly[#]
[*] The digital tuner in your TV / Set Top Box is one of two types: Standard-Definition or High-Definition. Only a high-definition digital tuner will be able to process both high-definition digital channels as well as standard-definition digital channels. A standard-definition digital tuner can process standard-definition digital channels, but cannot handle high-definition digital channels.
[%] Ultimately, reception depends on the type, quality, location and direction of your antenna. A professionally-installed, roof-mounted antenna will typically be able to receive all the channels available in your area. Indoor (‘rabbit-ear’ or similar) antennae may not be able to receive all channels properly unless adjusted as and when required.
[#] If the antenna (due to its orientation or otherwise) is not providing good reception for a particular Digital Channel, you will either have a blank screen or a blocky, jerky picture. This differs from the old analog channels which simply display the dreaded ‘snow’ effect when reception is bad.